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I Am Not for Sale (But I Used to Be) April 27, 2011

Posted by Karen E. Lund in Circle, Humanizing Technology, Language, Museum, Social Media.
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Several years ago I visited Charleston SC on a vacation. While there I toured the Aiken-Rhett House, which was listed on the National Register of Historic Places in 1977 and is now a museum. I love museums and I love old houses, but the Aiken-Rhett House is unique among all the old house museums I’ve ever been to: it retains an outbuilding that once contained slave quarters (discreetly described as “servants’ quarters” in the NRHP nomination form).

I arrived at the house shortly after it opened to visitors for the day, so had it pretty much to myself. I followed the audio tour through the main house, then walked out the back door. Two nearly identical buildings flanked the courtyard—to the left, the stables; to the right, the slaves’ quarters. I went up the stairs to the second floor, above the kitchen. The small rooms, which reminded me of a bargain motel, were where the slaves had once lived. They were mostly bare—I remember a wooden bed frame without a mattress and a simple wooden table—because slaves’ furnishings were not saved as heirlooms and very few have survived the years.

Alone in the building, I tried to imagine what it would have been like to be a person without rights—one who could be sold as easily as the horses in the stables across the courtyard to another plantation, in another state, perhaps separated from my family forever. What was it like to have no choice in one’s life and work, and no legal recourse? To be not a person but someone else’s property? I could not quite wrap my brain around it, but I had the sense that I was standing in a very special place, almost sacred. It is one of the last surviving slaves’ quarters—structures that, thankfully, will never again be built in the United States. A century and a half ago this nation fought a war to decide (among other things) that slavery was to be abolished and all people, regardless of the color of their skin or where their ancestors came from, would have the most basic rights as human beings.

Seventeen Dollars a Share

So imagine my surprise, a few days ago, when I discovered that I (or, to be more precise, my Twitter identity) was on sale for $17 a share on a website I had not previously known about. I was not pleased. Actually, I was outraged. The first analogy I thought of was not slavery but prostitution. Somebody was selling me online, without my consent or (until recently) even my knowledge. There was a dollar amount attached to my name! I was relieved to see that no-one had purchased any shares, but how could I guarantee that it wouldn’t happen?

Fortunately Empire Avenue (the site in question) responded promptly to my e-mail asking them to remove me from their website. For that I am thankful, but in the meantime I have engaged in a few discussions about why I reacted so strongly. (A brief search of Twitter tells me that women react more negatively to this site than men, but not exclusively.) After all, there are other sites like Klout, PeerIndex and Twitalyzer that “score” Twitter and social media users based on their online activity. How are they different?

Simple. Those other sites give users a score, like a report card grade or a batting average; they don’t put a dollar value on social media users. This is, I want to emphasize, my personal Twitter account and my handle is a variation of my name. To the people who engage with me on Twitter, it is me. It’s not a corporate account, so I cannot think of Empire Avenue as a stock exchange. I never issued an IPO on my personal identity.

But there’s a little more to it. Those other sites use algorithms to determine my score. I can’t influence them, except by my online behavior, and other people can’t vote me up or down like it was a popularity contest. As such, I can more easily ignore it, if I choose. Putting a dollar sign in front of the number makes me uncomfortable. Allowing other people to virtually buy or sell shares of me creates an awkward dilemma: either people don’t buy into me, which is faintly insulting, or they put a price on my value as a person, which is (to me) a bit more insulting.

Thinking it Through

Clearly I have to think through some of the counter-arguments I’ve read.

  • It’s like buying and selling shares on a stock exchange. Well, it might be, if this were a business account. But it’s my personal account and I am not for sale.
  • It’s a game. I disagree. It’s only a game if I agreed to play, and nobody invited me to play or asked my permission to be listed. If this were an opt-in game, I wouldn’t have a problem with it. (But I still wouldn’t join.) I don’t think online “games” like Mafia Wars are fun, either. I knew someone who got in trouble with the real Mafia, and his parents had to take a second mortgage on their home to get him out of trouble and prevent him ending up in the emergency room—or worse. Some things just aren’t fun—or funny—and in my mind buying and selling people is one of them.
  • The money isn’t real, it’s virtual. True enough, but my Twitter identity is a big part of how people see me online, and many of the people I know through social media I have never met in real life. That virtual self and those virtual relationships are important to me. And there are a few people I’ve met online first, then met face to face. Don’t you think it might be awkward meeting someone for the first time who “owns” part of you? I do.
  • It’s about your “real world ‘value score’.” That’s from Robert Scoble’s blog. By “value,” Scoble seems to mean literally assigning a monetary value to someone and allowing others to bid. I don’t value people that way. I prefer old-fashioned values (in the ethical sense) to dollars any day.

Those are just my first impressions. I’m still thinking about this and reading what others have to say. Maybe I’m missing out on some Next Big Thing. But that’s OK. I’ve missed out on a few of those, and I’ve learned it’s that there’s always another Next Big Thing around the corner. So if I miss out on this one, I’ll catch another.

There’s a Reason It’s Called Social Media

As I wrote in a comment on Scoble’s blog, “I enjoy the approval that comes with a connection on LinkedIn, a follower on Twitter, or a comment on my blog. They are personal engagements, not a financial transaction.”

That’s why it’s called social media. The most interesting people on social media have conversations, even if they are sometimes fleeting. They are social. It can be banter around the water cooler, or sharing a link because you think it’s interesting and somebody else might like it, too. Occasionally a conversation grows too large for Twitter and moves over to private e-mail or a blog, a conversation by phone or Skype, or a face to face meeting. Those are rare, but they can be special.

You can do whatever you like (after all, you’re a free person with rights), but I’m keeping the personal and the financial separate, even in my virtual life.

I’ve done a lot of thinking about this over the past two days—from not knowing anything about Empire Avenue to having a very strong gut reaction. (And I again want to say how pleased I am that they removed my information so promptly.) I would love to know what you think. Have you looked at the site? Have you checked your own listing or invested in anyone else? Do you think of it as merely a game or (like me) do you find it impossible to separate it from your real self? And if you know of any other blogs or articles about it, I’d like to have links.

Of Klout, My First Ambulance Ride, and Chicken Thighs April 14, 2011

Posted by Karen E. Lund in Knowledge.
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2 comments

The subject of Klout keeps coming back in the #UsGuys Twitter stream. We love to measure it, malign it, debate it… But we can’t resist checking our own scores now and then, if only to say that they are a fraction of a point too high or too low, which disproves the whole premise.

I’ll go easy on Klout. In most respects I find it to be a decent measure of a person’s effectiveness on Twitter—no other social network (as of today), but pretty good at measuring how well someone uses Twitter. A score of over 60 is very good; the single digits signal a newbie or a bot.

Anyway, my Klout score has stagnated lately because I’ve been using Twitter less. It goes back to about three weeks ago, when I got my first ride in an ambulance. I wasn’t the patient: that was my Dad. He’s had type 2 diabetes for years and it’s well controlled by medication, but occasionally his blood sugar goes a bit too low and he suffers from hypoglycemia. He’s passed out two or three times before, always briefly, and he always recovered quickly once he got some sugar in him. But this time he happened to pass out on the checkout line at a local supermarket. It caused a bit of a fuss.

Dad came to when he landed on the floor, a little disoriented but mostly OK. He was clear-headed enough to pull my cell phone number out of his wallet and give it to a young women who works in the store, who called me. And I was, luckily, at a coffee shop barely half a mile away. I arrived in front of the supermarket just behind the ambulance; a fire truck had already responded and Dad was sitting on a chair, sipping orange juice and surrounded by four members of the FDNY right behind register six, as the young woman had told me on the phone.

That’s how I got my first ambulance ride. (It wasn’t Dad’s first; he’s done that a few times before.) Fortunately Dad was doing rather well, all things considered, and I had the luxury of looking around as we rode to the hospital.

In the emergency room, Dad was examined, tested, poked and prodded, and eventually released against the advice of a physician but with my promise that I would go home with him and stay overnight to be sure he was really OK.

Indeed he was, except that he seems to have injured his left leg in the fall, and so we’ve spent the weeks since his little “incident” visiting doctors and having tests done. I’ve become a regular at Dad’s HMO. I’ve also been spending more time at Dad’s house (thus less time online and on Twitter) than usual, and have been picking up groceries and cooking dinner for him whenever we have an appointment.

I enjoy cooking at Dad’s. It’s the house my parents bought six months before I was born. Mom taught me to cook in that kitchen and I still feel more comfortable there than in my own kitchen, although I’ve had my own place for 15 years. Everything is familiar except the microwave oven that was a Christmas gift from my brother after Mom passed away and Dad had to fend for himself in the kitchen. (It’s the only kitchen appliance Dad knows better than I do.)

About a week ago I got a good deal on some chicken thighs at that very same supermarket where Dad passed out. (No, I don’t ever go to register six, but they were very good to us and I’m happy to give them some business.) I cooked up enough chicken that Dad had leftovers for a couple of meals on his own, but for dinner that night I got a little fancier.

Chicken Thighs with Clout

[Please note that I take most recipes as suggestions rather than absolute rules, and I write them the same way.]

About two chicken pieces per person (all other quantities are for two people)
1 cup (total veggies) diced onion, carrot and celery
1/2 teaspoon each dried sage, thyme and rosemary
Enough oil to cover the bottom of your skillet

Heat the oil in a heavy skillet (cast iron is excellent) and add the diced vegetables. Saute, stirring occasionally, until just tender, then push to the edge of the skillet. Add the chicken parts, browning on both sides.

Add the herbs and about half a cup of water. Stir the herbs, vegetables and water together in the skillet. Cover and reduce heat slightly. Cook until chicken is done. (When it is done the juices will run clear and there will be no pink remaining in the meat.)

Serve the chicken pieces with potatoes, rice or pasta. Spoon the vegetable and herb mixture over the chicken and the starch.

If you’re at all creative in the kitchen, you’ll see how versatile this is. A similar vegetable and herb mixture would be delicious with fish, pork or beef. You could vary the vegetables and herbs; mushrooms and bell peppers would be very good, or some basil and oregano to give it an Italian accent. I think it really needs some member of the onion family, but you could go bolder with garlic or milder with green onions or shallots.

The thing I enjoy about cooking, when I have the time do it leisurely, is that it is very creative. Having an appreciative audience makes it almost an artistic endeavor, and my Dad is a very appreciative audience.

Which brings me back to the discussion of Klout at the beginning of this post. After we’d had dinner, then sat and chatted in the living room with coffee, I got ready to go back to my own house. Dad gave me a hug, thanked me for cooking dinner, and said, “You’re wonderful.”

I mean, you just can’t measure something like that.

Relationships Are Becoming Virtual. Get Over it. April 11, 2011

Posted by Karen E. Lund in Change, Humanizing Technology, Learning, Social Media.
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4 comments

For at least two years, I’ve been hearing and reading about how social media is taking over our lives. It’s terrible. It’s revolutionary. We love it. We hate it. It needs to stop. We need to learn how to use it. What will we do when the bubble bursts?

It’s time to get over it. Social media is not a fad, although some of the particular websites that have been popular early on (such as MySpace) are struggling and may disappear. Like other electronic technology it will continue to evolve. But it’s not going away.

It’s time to stop arguing about if and start discussing the who, what, when, where, why and how of social media.

So here are some social media myths I want to bust:

  • “Social media is a fad.” Sure it is, like television, telephone, radio and the printing press. All were controversial when they started: people were afraid they would force out existing forms of communication. They didn’t eliminate existing forms, they added something to the mix. Social media is doing the same.
  • “Humanity will suffer if we spend all our time online.” Of course it will, but almost no-one would spend all their time online. We become boring if we spend all our time online or talking about being online—just like we become boring if we spend the whole day watching television, or talk about nothing but sports or our own hobbies. We’re actually more interesting when we have information and ideas to share from the “real world.” As the novelty wears off, we’ll figure out how to switch effortlessly back and forth between the real and the virtual and communicate our most interesting discoveries between them.
  • “[MySpace/Facebook/Twitter/insert your own choice] is boring.” Yes, perhaps it is—to you. Not everyone enjoys everything. Those social media platforms that don’t interest enough people will vanish, either shut down or absorbed into another platform. The good ones will attract users (which usually will make them more interesting), evolve and thrive. Just because you don’t like one site doesn’t mean the whole medium is a failure.
  • “Too much time spent with social media makes us unproductive.” Sure. So does too much time doing any one thing (see above). But, honestly, what would you be doing with that time? If you would be working hard at something productive, then go do it. If you would be twiddling your thumbs, stay with the social media; at least you have a slim chance of learning something interesting or useful from a virtual friend.
  • “Virtual relationships aren’t the same as face-to-face.” Absolutely true, but on the other hand virtual relationships are better than not knowing someone at all. I have three kinds of virtual “friends”: people I knew first in real life but no longer see often (because we don’t work together or one of us has moved); people I met virtually and then had the opportunity to meet face-to-face; and people I’ve never met and perhaps never will. In the first case, we would have completely lost touch if we didn’t have e-mail, social media or some other way of staying in touch, so I consider that a good thing. In the second, I took advantage of an opportunity to meet someone because I was impressed with what I knew of them online, and it has enriched my life. In the third, social media has given me the chance to meet people far away whom I would never have met otherwise (and perhaps will never meet in person), but the virtual world has given us the opportunity to know just a little bit about each other via the Internet. Isn’t that a good thing?

Those are my observations about social media. It is maturing, but not yet a finished product. The time has come to stop debating if it will succeed (it has) and figure out how best to use it. What is the truism you’ve heard too often and want to bust? Comments welcome!

Today’s post is part of the #UsBlogs project. “Tired, Old & Redone Social Media Rhetoric” is the topic of the week.

Eh, Canada: A Love Story (Part 2) April 7, 2011

Posted by Karen E. Lund in Uncategorized.
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This is a continuation of Monday’s post, recalling a visit to Québec in March 2002. Hope it’s a lot warmer in Toronto for tomorrow’s #UsGuys Toronto meetup!

ART + HISTORY + CUISINE = CULTURE

One more day in Québec: I wanted to squeeze in as much as I could. I started with breakfast at a little restaurant across the Place d’Armes from the Chateau Frontenac, another discovery that wasn’t in the tourist guides. The waitress greeted me with a flood of French; I understood only the first and last words, “bonjour” and “cafe.” That was enough.

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By the time I’d finished eating, the Musée d’Art Inuit Brousseau was open. After being in Québec a few days, I was used to everything being labelled in French and English, but here there were also notations in an unfamiliar alphabet—Inuit, I suppose? Really, I didn’t need label copy; just looking at the smooth stone carvings was enough. After the galleries, there are a video tape and a smaller room with a temporary exhibit. And then the shop! This was not your typical museum gift shop; it’s an art gallery in its own right. The saleswoman found me eying an ulu with wistful desire. How would I ever get an Inuit knife past the metal detectors at the airport?? And the statues? Just too expensive! She asked if I’d ever seen any Inuit art before, and I said I had (the Museum of Natural History had a small gallery on Inuits, though I think they still used the word “Eskimo”). She then pointed out that Inuit carvings were only just becoming popular, and few pieces in the museum dated back more than a few decades. “Anything before 1960 is considered quite old,” she said.

I arrived at the Musée du Fort just in time for the English narration. It’s not what I think of as a museum: rather than exhibits, they have a model of Québec around 1759, the time of the battle between the French and English for control of Canada. Of course, because we’re in Québec, they manage to make it sound like the French won. At least, that they may have lost the battle but won the culture war, which is pretty much true.

Two museums in one morning! I needed lunch. Although the guides said a reservation is recommended, I took a chance on getting a table at Aux Anciens Canadiens. They were wrong about the reservation, but correct in their description: “The oldest home in Québec, this quaint, one-story building sports a steep, red roof and a comfortable interior.” I scored a table just to the side of a fireplace with a roaring fire. To appease the ghosts of my French Canadian ancestors, I ordered a tortiere, a French Canadian meat pie; it was delicious. (Note: The Citadelle was closed for the winter, so I’ve been to Québec twice without seeing it. Someday I have to go, for the sake of my great-great-to-the-nth-uncle, who died in the War of 1812, fighting on the Canadian side.)

After lunch, I hit the souvenir shops and made another trip to the Rue du Trésor to get something for myself. It’s a little alley off the Place de Armes, across from the Chateau Frontenac (isn’t everything?), and it is known as a good place to buy artwork. Local artists bring their paintings, prints, photographs, etc. and sell them in the alley. They are not as expensive as the art galleries, but they make nice mementos. I was looking for something that would capture the peace and quiet of Québec in late winter.

Back to the hotel I unloaded my purchases and considered the serious question: Where was I going to have my last dinner in Québec? An idea had been forming, but maybe it was too extravagant? There are two restaurants in the Chateau Frontenac: Le Champlain, which is expensive by any standard you care to use; and Café de la Terrasse, which is just sort of expensive. But, hey, it was my last night in Québec, and the exchange rate was good.

I arrived a little early, hoping to beat the crowds because (again) I didn’t have a reservation. It worked. Not only did I get a table, I got a table directly in front of a fireplace. It was warm and toasty. The waiter was wonderful. I ordered a glass of white wine, produced in Québec. Then a bowl of soup, and poached salmon. Ahhh…. For dessert I had apples baked in a caramel sauce and served in a pastry shell. My waiter looked disappointed when I declined the fourth cup of coffee. I was so happy and well fed that even the bill didn’t upset me; it’s Canadian dollars, and when the credit card statement arrives, it won’t look so bad. I floated back to the hotel in a state of bliss.

I went to bed early. The following morning, I packed, had breakfast in the hotel restaurant, and went to the Post Office to mail my postcards. On the way back to the hotel, I walked past the street where I was staying and out of the Old City through the Saint-Jean gate. Walked one block into modern Québec, crossed the street, and came back on the other side. There!! I can say I’ve been outside the walled city. I collected my bags, checked out at the desk, and took a taxi to the airport. Sigh!

FLYING

For those of you who don’t know, I came to air travel too late in life. I was 34 the first time I flew, and my destination was Quito, Ecuador. Nothing like starting with a bang! I fell asleep about half an hour after take-off, and didn’t wake up until we were no longer over the United States. So much for everyone’s worries that I would be frightened or airsick… The only bad thing was, I slept through dinner and didn’t get a decent meal for two weeks.

Now, several years and a few flights later, I love to fly! Even after September 11, it doesn’t worry me in the least. In fact, I am probably the only person I know (but speak up if you agree with me) who gets nervous in automobiles, but has never been nervous on a plane. OK, here are the three things I like most about flying.

  1. The moment I feel the plane leave the ground.
  2. A window seat near the wing.
  3. The first glimpse of my destination.

GETTING AWAY FROM IT ALL?

On the first Toronto to Québec flight I discovered what I ought to have suspected: I was on vacation, but couldn’t leave the World Trade Center disaster behind me. My seatmate, a very friendly and chatty man from London, Ontario, asked where I was from. “So, um… how is it in New York since, um, um…?”

I told him things are going rather well for most of the City, though of course some people are still hurting, and it will be a long time until downtown is fully recovered. He asked if I’d been downtown, and I said I was there almost every day on my commute to work. And then he asked where I work….

The second flight to Québec, I got another talkative seatmate. He was a little less inquisitive, but then we only sat next to one another half as long. He asked about New York, but didn’t ask about my job. The taxi driver who took me from the airport to my hotel asked where I was from, and I got more questions.

While I was getting my bearings the first day, I went to the Rue du Trésor. One of the art sellers struck up a conversation–he’s from Halifax and was glad to find another English speaker. He asked where I was from, and a little while later said, “So, what do you do in New York?” I hesitated. He looked both puzzled and concerned. “I’ve never known New Yorkers to be shy about anything,” he said.

“Oh, I, um… I work for the American Red Cross on the Disaster Relief Operation in New York.”

He asked what I had been doing before the disaster. I said I had mostly worked for museums. Which ones? he wanted to know.

“Most recently, the New-York Historical Society,” I said.

“So you left there to be part of history, huh?” he asked.

I said that was a nice way of looking at it.

I went to Québec with the naive idea that I was going to get away from New York City and the World Trade Center disaster. Since September 11, I had only been out of New York once–a day in Connecticut in mid-October. I assumed that, while we were cleaning up the mess, the rest of the world had moved on. I was wrong.

Everyone I met in Canada who asked where I was from—and nearly everyone I spoke with asked—expressed shock, sympathy and concern for the tragedy in New York. Although not one had been to New York since September 11, they all seemed keenly aware of what had happened. One man told me that it seemed to him that “only three or four days have passed” since the disaster. Another shook his head and said, “Tragique…”

I sometimes found myself in the strange position of reassuring others that things are not as bad as they had been. “Really, if you’re in midtown, it’s almost like nothing happened.” One person asked what I thought would be built on the site; another, how long the clean-up would take.

Nobody asked if I’d been to Ground Zero. Maybe that term is strictly local. I appreciated that, because I’ve been asked several times here, and it seems a little voyeuristic. One person asked if I worked near the site, and I said my office was in Brooklyn, but it was only a couple of subway stops away.

I went to Québec to escape from New York for a while. It seemed the most distant place I could get to with only a long weekend—another country, another language. Instead of escaping, I found myself embraced by the sympathy of Quebecers. It was not the vacation I had planned, but it was very touching, and it restored me.

I was reluctant to go home; another couple of days would have felt good. I went to the airport on Monday morning for yet another trip through the Toronto airport. As before, I found myself rushing frantically to make the connection in time, feeling the mellowness of Québec slip away. But once I was settled on the plane for NYC, I was resigned to going home.

WELCOME HOME

We had been descending over the Hudson River for a while when I spied a familiar landmark: Central Park. The Lake looks larger from above than it does from the ground. Then we passed the Empire State Building and Madison Square Garden. The plane veered slightly west, to make a big loop at the lower tip of Manhattan and fly north to LaGuardia.

My nose was pressed to the window; there it was. Battery Park City and, just behind it, Ground Zero! The plane banked and I was staring, wide-eyed, straight down into Ground Zero.

There was nothing but a couple of ramps. If you’d seen it without knowing the history (but, of course, the entire world knows its history! I understand that now), you would think it just another construction site. And so it would be, soon enough; the clean-up is almost complete.

The plane looped around Manhattan’s southern end. There were two bright yellow ferries at the slip, waiting for rush hour to start. Turning, turning, and then north over Brooklyn. There’s the Brooklyn Bridge. Let’s see, there’s the construction site near the courthouse… Count north one short building, a gap where Walt Whitman Park is… That short rectangular building, barely visible… the Red Cross!

Home.

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